Privacy Policy

Version française · Versão em português

1. About this policy

OpenMontage, Inc., a Delaware corporation (“OpenMontage,” “we,” “us”), operates openmontage.video and OpenMontage Studio. This policy describes information handled through our website, accounts, beta waitlist, correspondence and connected OpenMontage Studio features where available. We are the controller of website, account, waitlist and correspondence information. Third-party services also have their own terms and privacy policies, including services you connect through your own account.

2. Information we collect

• Information you provide. Your email address when you join the waitlist, and the content of messages you send us. We also record your signup date and the notice version presented at signup. Providing an email address is voluntary but necessary to receive beta updates.
• Signup information. Your referring page, campaign details, approximate location (country, region, city, continent and time zone), network provider and number, browser and language. This information comes from your browser and Cloudflare when you submit the form.
• Usage and technical information. Our providers receive IP addresses, request times, URLs and browser information to deliver and secure the website. Where analytics is enabled, Google Analytics collects cookie identifiers, page views, interactions, referral, device and approximate location information. We do not store IP addresses in our waitlist database.

Website accounts. Where account registration is available, we process your email address, display name, account identifier, sign-in methods, verification status and authentication records. Google sign-in shares your Google account identifier, email, name and profile picture information with our authentication provider. We do not request Gmail, Drive or contacts access through sign-in. We record your agreement to the Terms and acknowledgement of this policy with their versions and a timestamp, and keep earlier ones when you accept an updated version.

Age verification. We collect your birth month and year to verify that you are at least 18. We record the verification and do not use this information for advertising. If an answer indicates you are under 18, we delete the account and retain a protected email identifier and eligibility year to prevent repeat registration. Contact support@openmontage.video to appeal an incorrect restriction.

Country of residence. Account setup asks which country you live in, suggested from your connection, and records your answer with when you gave it. We use it to check that the Services are available where you live, to comply with sanctions law and to apply the consumer and privacy rules of your country. At signup we also check the country of your internet connection to block regions under sanctions, and our payment provider gives us the country of your payment method. This is separate from the basic account insights below, which are never used to decide access.

Optional onboarding questions. You may select your work role, creative interests and frequency of using AI creative tools. These answers help us understand our audience and improve OpenMontage. They are optional, are stored with your account, and are not used to control access or subscribe you to marketing.

Basic account insights. At account setup, we save your approximate country, language, browser family and operating system to plan language support and compatibility. We also record the date and applicable notice. This does not use tracking cookies or fingerprinting, and is not used for advertising, pricing or access decisions.

You can turn off basic account insights in Account Settings, which removes the saved information and prevents recollection. We also honour Global Privacy Control and Do Not Track signals. These preferences are separate from website analytics and OpenMontage Studio collection choices.

This policy also covers earlier waitlist submissions collected through Formspree and transferred to our current database.

OpenMontage Studio: local files and connected services

On your computer. OpenMontage Studio stores projects, conversations, job records and saved media in local files. Provider connections are saved in your computer profile, with credentials encrypted using the operating system’s storage facilities. Signing out of OpenMontage leaves those provider connections saved. Anyone signing into OpenMontage Studio in the same computer profile can use them.

Connected services. Depending on the tools you use, prompts, conversation context, selected files, media and other production inputs are sent to external services to fulfil your requests. Web research sends queries to external services. Local project storage does not mean all processing takes place on your computer.

Your provider accounts. OpenMontage Studio uses the AI agent you choose, such as Claude Code or Codex, and your connected media providers. Information sent through your own provider accounts is governed by their terms, privacy policies and account settings, including retention and training choices.

Copied voices. Voice recordings, names, optional transcripts and permission records are stored in your local voice library. When you use a voice, the recording and any required transcript are sent to your selected supplier, which may retain its own copy. Deleting a local voice does not delete supplier copies; contact the supplier to request deletion.

OpenMontage credits. For credit-funded work, our service receives the job’s inputs, sends them to the relevant supplier and stores job status, usage and credit records. Depending on the operation, inputs include a prompt, narration text and delivery instructions, an image to animate, or a recording and optional transcription vocabulary. We temporarily store uploaded inputs and completed outputs so the job can run and its result can be collected.

Content checks. Credit-funded image, video, narration and music prompts are sent to OpenAI for moderation before generation, including when another supplier generates the result. Narration delivery instructions and an image supplied for image-to-video generation are included in that check. The current credit-funded transcription path sends the recording and any supplied vocabulary to its transcription supplier without this moderation check. These checks do not verify ownership or a depicted person’s consent.

Account connection and billing. While OpenMontage Studio is open, it regularly sends account, session and device identifiers to our service to check access and manage the active device, so it needs an internet connection. Credit-funded work also creates records of the requested operation, its status, charges, refunds and delivery. Where payments are available, payment processing uses Stripe; we handle billing identifiers, subscription status and credit transactions to provide those features.

Feedback and support. We collect the reports you submit, including your account identifier, description and any reproduction details or screenshots you choose to include. Optional technical details are shown for review before sending. We do not automatically attach conversations, project files, credentials or logs. Your verified email is included only if you request follow-up.

Production activity and creative text. After you accept the collection notice, OpenMontage Studio collects submitted prompts and directions, final assistant responses, shared plans, questions and answers, selected options and reviewed versions, generation settings, tool and provider searches, and authored scripts and captions. Activity records include operation status, timing, available credit usage and identifiers linking related work. This includes work using your own provider accounts. Collection starts after acceptance and does not upload past project history. Applicable choices are described in section 8.

This collection excludes images, video, audio, screenshots, imported document contents, source-code files, other local files, unsent drafts, keystrokes and hidden model reasoning. We limit text length and filter recognisable credentials, file paths, links, email addresses and phone numbers. Filtering may not remove all personal or confidential information included in text.

3. How we use information

We use submitted feedback to respond to support requests, investigate problems, plan improvements and prevent abuse. Sending feedback does not enable product analytics or session replay.

We use personal information to manage the waitlist and send requested beta updates; understand referrals and improve the website; respond to enquiries; prevent abuse and resolve technical issues; and comply with legal obligations or protect legal rights.

Connected features process your production inputs to carry out requests and return results. Account, device, job and billing records support access, spending limits and payments. We use production activity and creative text to understand usage and improve OpenMontage Studio. We may also review collected information to investigate misuse, enforce our Terms, protect users and comply with law, including obligations concerning child sexual exploitation and abuse.

We do not sell personal information or use it for targeted advertising. Suppliers that carry out credit-funded work process your inputs to return a result under their own terms.

Where the EEA or UK GDPR applies, we rely on consent for beta emails and optional analytics; legitimate interests for website security, responding to enquiries, understanding signup sources and using the limited account snapshot to plan language support and platform compatibility; and legal obligations for required retention or disclosure. Our legitimate interests are maintaining a reliable website, supporting visitors and planning beta access.

For OpenMontage Studio, we process account, device, production inputs, job and billing information because it is necessary to provide the service you asked for under our Terms; payment and tax records because the law requires them; and security, fraud-prevention and abuse records, including automated content checks, on the basis of our legitimate interest in keeping the service safe and lawful. Automated content checks can refuse a credit-funded request; you can ask for a person to review that decision.

We use account information to provide requested account services, authenticate you, link sign-in methods using the same verified email, maintain sessions and prevent abuse. Where applicable, providing requested account services is necessary to perform our agreement with you; understanding voluntary onboarding answers supports our legitimate interest in improving the product. We use your birth month and year only to confirm that you meet the adult-only requirement in our Terms and to show that the requirement was checked; this relies on performing our agreement with you and our legitimate interest in keeping accounts limited to adults, as our AI model providers require.

4. Cookies and analytics

We use Google Analytics 4 to measure website usage. For visitors in the EEA and UK, analytics requires prior consent. In the US, analytics is enabled unless you opt out. In other locations, or if your country cannot be determined, analytics remains off unless you enable it. Cloudflare provides the country information used to apply these preferences.

You can change your choice at any time through Cookie settings in the footer. Rejecting analytics does not affect website or waitlist access. We honour Global Privacy Control and Do Not Track signals by disabling analytics. Withdrawal stops future collection and removes our analytics cookies; contact us to request deletion of information already collected.

Your preference is stored in your browser for up to 180 days. When enabled, Google Analytics uses _ga and related cookies with a 180-day expiry that does not renew on each visit. Google Signals and advertising personalisation are disabled. Google states that GA4 discards IP addresses before storage; see Google’s explanation. Analytics is disabled on staging previews.

Embedded videos. Some pages show videos hosted on YouTube. The YouTube player loads only when you press play; until then, nothing is sent to YouTube. Once you press play, YouTube, a Google service, receives your IP address and browser information and may set cookies under Google’s privacy policy. We use YouTube’s privacy-enhanced mode (youtube-nocookie.com).

We use necessary browser storage to maintain sign-in sessions and unfinished signup details. This is separate from optional analytics.

The GitHub star counter sends connection information to GitHub and stores the displayed count in your browser.

OpenMontage Studio does not use cookies or website analytics. Its production activity and creative-text collection, described in section 2, is set for your account and is separate from the account checks, provider requests, job and billing records described above. Website cookie preferences control website analytics; they do not turn OpenMontage Studio collection or those connected OpenMontage Studio operations on or off.

5. How we disclose information

We share information with service providers for hosting, authentication, storage, payments, communications, analytics and production services. See our Service providers list for details. Feedback reports and selected screenshots are available to authorised support staff; email notifications may include report text and a private link.

We may also disclose information to advisers, authorities or other parties when necessary to comply with law, address abuse or protect rights, and in connection with a merger, acquisition or other business transfer, subject to applicable safeguards.

We do not sell waitlist email addresses or use them for unrelated marketing.

6. International transfers

We are based in the United States. Your information may be processed there and in other countries where our providers operate, whose privacy laws may differ from those in your country. Where required, we use applicable transfer safeguards. Our Service providers page describes recipients, locations and transfer arrangements. Contact us for information about the safeguards applicable to your data.

7. Data retention

Feedback and support. Reports, internal notes and processed screenshots are normally retained for 12 months after closure. Original screenshot uploads are scheduled for deletion within one day after processing. Support access records are retained for 90 days. Unresolved reports and legal holds may be kept longer; support emails and provider backups have separate retention periods.

We delete waitlist information when you request deletion or the beta programme ends, whichever occurs first. Ordinary enquiries are retained for up to 12 months after resolution. We may retain limited records longer where required by law, to resolve disputes or to honour an opt-out.

Account information. We retain account, profile, age-verification and onboarding information while your account is active. Basic account insights are deleted when you turn them off or delete your account. We retain dated policy acceptance and preference records to honour and demonstrate your choices. Under-age registration restrictions are removed when eligibility is reached or an appeal succeeds. Account deletion is subject to necessary legal records and backup retention; disconnecting Google sign-in does not delete your account.

Production activity, creative text and analytics. Retention depends on the purpose of collection, the usefulness of the information for product improvement, applicable service settings, deletion requests and legal obligations. Production activity and creative text have a 12-month retention window. Events older than that window are deleted during the next monthly cleanup. Technical logs follow the relevant security and service retention settings. Contact us for the retention settings applicable to your information or to request deletion. Aggregate reports may remain. Backup copies are not used routinely, and deletion requests are reapplied if data is restored.

OpenMontage Studio files and supplier copies. Signing out does not delete local projects, saved media or provider connections. Deleting a local file does not itself delete copies previously sent to a provider, and closing your OpenMontage account does not cancel your separate provider subscriptions. For credit-funded work, an uploaded input that is never used is deleted after one hour, and a finished result is kept for seven days if OpenMontage Studio has not collected it, or 48 hours after OpenMontage Studio downloads it. The prompts, narration text, delivery directions, transcription vocabulary and uploaded images of credit-funded requests are kept for 30 days after the request as safety records, so we can investigate misuse, and longer while an account is under review. Payment, credit and tax records are kept as long as accounting and tax law require. Temporary storage for credit-funded delivery is not a backup of your project: keep your own copy of completed work. Local files, our service records and suppliers’ copies have separate lifetimes; our cleanup of an uploaded input or output does not establish that a supplier has deleted its copy.

8. Your rights and choices

Depending on applicable law, you may request access, correction, deletion or a portable copy of your information; restrict or object to processing; withdraw consent; or complain to a privacy regulator. To submit a request or stop beta emails, contact hello@openmontage.video.

OpenMontage Studio collection. Collection is included after you accept the notice, except where applicable law requires a separate choice. Where prior consent is required, the relevant collection is off until you choose to enable it. Where an opt-out applies, collection is on unless you decline. You can manage available choices in Account Settings without losing access. Existing users have 30 days from acknowledging the notice to accept, with collection off until acceptance. Where collection is a permitted condition of use, declining it prevents further creation after that period; local files, account management and cancellation remain available. Your statutory rights are unaffected.

Contact support@openmontage.video for access, export, deletion or other account and OpenMontage Studio privacy requests. Withdrawing an optional choice stops new forwarding within a few minutes. Withdrawal or deleting a local project does not erase previously collected records. Requests to providers whose accounts you use directly must be made separately.

You may object to direct marketing at any time and to processing based on legitimate interests on grounds relating to your situation. Withdrawing consent does not affect the lawfulness of earlier processing.

We may verify your identity or an authorised agent’s authority before responding. We handle requests within applicable legal deadlines and explain any permitted refusal or extension. Where an appeal is available, reply to our response requesting a privacy appeal. We do not unlawfully discriminate against people who exercise their rights.

• EEA, UK and Switzerland. You may exercise the applicable access, correction, erasure, restriction, portability and objection rights and complain to your local authority, the UK ICO or Swiss FDPIC.
• US states. Applicable rights may include knowing the categories, sources, purposes and recipients of information; access, correction, deletion and portability; and opting out of sale, sharing or targeted advertising. Our collection and disclosure sections describe the relevant identifiers, internet activity and approximate location information. Authorised-agent requests, appeals and rights concerning sensitive information apply where provided by law.
• India. When the relevant provisions of the Digital Personal Data Protection Act, 2023 are in force, you may ask for a summary of the personal data we process and who we shared it with, correct, complete, update or erase it, withdraw consent where we rely on it, and nominate someone to exercise your rights if you die or become incapacitated. Complaints go first to our Grievance Officer; you may then approach the Data Protection Board of India.
• Japan. You may request disclosure, correction, suspension of use or deletion of your personal information and records of transfers to third parties. Our Service providers page identifies providers and processing locations. Contact us for information about applicable transfer safeguards.
• South Korea. You may request access, correction, deletion, suspension of processing or a copy of your personal information, and withdraw consent. Our Service providers page identifies providers, processing locations and data categories. Contact us to exercise your rights regarding overseas transfers. You may also contact the Personal Information Protection Commission or the Personal Information Dispute Mediation Committee.
• Canada. You may request access or correction, withdraw consent subject to lawful restrictions and challenge compliance with the Canadian Privacy Commissioner or the relevant provincial authority, including Quebec’s Commission d’accès à l’information.
• Brazil. Under the General Data Protection Law (LGPD), you have the right to confirmation that we process your information, access, correction, portability, information about disclosures and consent, and anonymisation, blocking or deletion of unnecessary, excessive or unlawfully processed information. You may withdraw consent or petition the ANPD. Our channel for data subjects is support@openmontage.video.
• Australia and New Zealand. Contact us for access, correction or a privacy complaint. Unresolved complaints may be referred to the OAIC or New Zealand Privacy Commissioner.

Rights under other applicable local laws remain available. Contact us to exercise them. We do not use waitlist information for solely automated decisions with legal or similarly significant effects.

9. Children’s privacy and security

The website and waitlist are not directed to children. OpenMontage accounts are only for adults aged 18 or older. Contact us if you believe a child has provided personal information or holds an account so we can investigate and delete it where appropriate.

No method of internet transmission or storage is completely secure. Please do not submit sensitive information through the waitlist or ordinary email. We provide breach notifications where required by law.

10. Changes to this policy

We may update this policy and its revision date. We will provide additional notice of material changes and obtain consent where required by applicable law.

11. Contact

Privacy enquiries: hello@openmontage.video. Account and OpenMontage Studio data requests: support@openmontage.video. Users in India can also contact our Grievance Officer.

Mailing address: OpenMontage, Inc., 6720 Fort Dent Way, Suite 130, Tukwila, WA 98188, United States.

This policy is available in English, French and Brazilian Portuguese. For residents of Brazil, the Portuguese version governs, and for residents of Quebec, the French version; elsewhere, the English version applies where they differ, unless the law where you live requires otherwise.