Terms of Service

Version française · Versão em português

These terms are an agreement between you and OpenMontage, Inc., a Delaware corporation (“OpenMontage,” “we,” “us”). They cover your OpenMontage account, this website and OpenMontage Studio, our desktop application (together, the “Services”). By creating an account or using the Services you agree to them. Our Privacy Policy explains how we handle personal information.

Section 15 contains an arbitration agreement and a class action waiver for users in the United States. You can opt out of arbitration within 30 days, as explained there. If you are a consumer, you also keep any rights the law where you live gives you that cannot be waived by contract; section 20 explains the main ones.

1. Who can use OpenMontage

You must be 18 or older, and old enough to enter a binding contract where you live if that age is higher. Account setup asks for your birth month and year to confirm you are 18, and we close accounts we learn belong to someone under 18. If you use the Services for an organisation, you confirm you can accept these terms for it. Give accurate account information and keep your sign-in secure. You are responsible for activity on your account, including activity by AI agents you connect to it. Accounts are personal; do not share or sell them.

2. What OpenMontage is

OpenMontage Studio is a local workspace for planning, generating and assembling video. It coordinates your chosen AI agent, such as Claude Code or Codex, third-party media suppliers and tools on your computer. You use your own account for the AI agent.

Projects are stored on your computer. Inputs are sent to connected services as needed to perform your requests, as explained in our Privacy Policy. OpenMontage Studio requires an internet connection to verify account access, including when using local tools.

Where OpenMontage is available

The Services are offered in most countries. They are not available in, and may not be used from or for anyone ordinarily resident in, Cuba, Iran, North Korea, Syria, Russia, Belarus, Venezuela, mainland China, Hong Kong, Macau, or the Russian-occupied regions of Ukraine (including Crimea, Donetsk, Luhansk, Kherson and Zaporizhzhia). This follows US sanctions law and the countries our AI suppliers and payment provider serve. You may not use the Services if you are on a US or other applicable government restricted-party list, or to export or provide access to them in breach of export control or sanctions laws. Paid plans are available where our payment provider can sell to you, and an AI agent or supplier you choose may serve fewer countries than we do.

The Services are not yet available in the European Union, the European Economic Area, the United Kingdom or Turkey. You can join our waitlist to hear when they launch there.

Account setup asks for the country where you live. Give your real country of residence, and update it in your account if you move. We may also use the country of your internet connection and of your payment method to apply these rules, and may refuse or close an account that is used from or for a country where the Services are not available.

3. OpenMontage Studio software licence

While you have an account in good standing, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use OpenMontage Studio for your own creative work, including commercial work, under these terms. You may not copy, sell, rent or redistribute OpenMontage Studio; reverse engineer it except where the law permits despite this restriction; remove notices; or bypass its access, device or spending controls. OpenMontage Studio includes third-party components under their own licences, listed in its notices; those licences govern those components. OpenMontage Studio is built separately from the original open-source OpenMontage engine, whose licence applies only to that engine.

OpenMontage Studio may download updates, AI agent software and optional local tools and models when you turn on the features that need them. Each comes from its publisher under that publisher’s terms.

4. Third-party services

Using an AI agent, a media supplier or another connected service means using that service. When you connect your own account with a provider, that provider’s terms, usage policies, data practices and charges apply, and you are responsible for them. When OpenMontage credits pay for a generation, the supplier’s usage policy applies to your request as well as ours; where they differ, the stricter rule applies. We do not control third-party services, and we are not responsible for their availability, output, charges or handling of data. A provider may refuse or change a request, or stop offering a model, and we may then remove or change the matching feature.

5. Trial, membership and credits

Trial. New accounts receive a free trial of the length shown at signup, with no card required. It does not turn into a paid plan automatically.

Membership. After the trial, creating in OpenMontage Studio requires an active membership, including when you use only local tools or your own provider accounts. A membership allows one active OpenMontage Studio device at a time; you can switch devices. Your projects and finished files stay on your computer and remain yours whether or not you have a membership.

Credits. OpenMontage credits pay for generations that OpenMontage funds. Work billed to your own provider accounts, and work that runs locally, does not use credits. The price of each operation is shown in OpenMontage Studio before or as you set a production budget, and OpenMontage Studio’s agent works within the budget you set.

• Monthly plan credits expire at your next billing date and do not roll over.
• Purchased top-up credits expire 12 months after purchase. Promotional credits expire on the date shown when they are granted.
• We use promotional credits first, then monthly plan credits, then the oldest top-up credits.
• If your membership ends, unexpired top-ups remain until their expiry date, but you need an active membership to use them.
• Credits have no cash value, cannot be transferred or sold, and are not refundable except as described below or where the law requires. Deleting your account forfeits unused credits after we warn you.

Failed generations. If a credit-funded generation fails and produces no usable result, its credits are returned. A regeneration you ask for uses credits again. If our own system loses or fails to preserve a result, we replace it or return the credits.

6. Payments, renewal and cancellation

Paid plans renew automatically each month and are charged in advance until you cancel. Prices, taxes and what each plan includes are shown before you buy. Payments are processed by Stripe; where Stripe sells to you as the merchant of record, its checkout terms also apply to the purchase. We give at least 30 days’ notice of a price increase, and it applies from your next renewal.

• Cancel any time from your account. Cancellation takes effect at the end of the period you have paid for, and you keep access until then.
• Upgrades take effect immediately and start a new billing period; the unused value of your current month’s credits is deducted from the price. Downgrades take effect at your next renewal.
• Automatic top-ups are off unless you turn them on. You choose the refill point, pack and monthly maximum, and you can turn them off at any time.
• Failed payments. If a renewal fails, your membership continues for a 7-day retry period; that month’s credits arrive only once payment succeeds. If the retries fail, the membership ends.

Refunds. You can ask for a refund within 14 days of a payment if none of the credits from that payment have been used. A refunded membership payment ends that period’s membership. Other payments are non-refundable, except where these terms or the law say otherwise. If we discontinue a paid feature, we refund prepaid amounts for the unused part. Refunds and chargebacks remove the credits they paid for, which can leave a negative balance that pauses credit-funded generation until it is cleared. Nothing in these terms limits refund or cancellation rights you have under the law where you live.

7. Your content

“Inputs” are the prompts, footage, images, recordings, music and other material you provide. “Outputs” are what the Services produce for you. As between you and OpenMontage, you own your inputs and outputs, and we assign to you any rights we have in outputs. You permit us to process your content to provide, secure, support and improve the Services, prevent abuse and comply with law, as described in our Privacy Policy and subject to applicable collection choices.

Suppliers that process your requests handle them under their own terms, described in the Privacy Policy.

Before supplying material, make sure you have the rights and permissions needed to process it and use the result. Having access to material, or downloading it, does not by itself give you those rights. OpenMontage Studio may ask you to record the basis for using material or a person’s likeness; those records, and a supplier accepting a request, are not proof of permission. Third-party stock and library assets remain under their own licences.

Copied voices. Only copy and use voices with the speaker’s permission and in accordance with the supplier’s terms. OpenMontage Studio records your confirmation but does not verify identity or permission. Deleting a local voice does not delete copies held by a supplier.

OpenMontage library music. Some tracks in the OpenMontage inspiration library are marked as free to use in your productions. They are made with AI music services. To the extent we have rights in such a track, we give you a worldwide, non-exclusive, royalty-free permission to use it in productions you make with the Services, including commercial ones, and to edit it, for example by trimming, looping, fading or mixing it. Productions you made while you had an account can keep using the track after your account ends. Because the permission is non-exclusive, other members can use the same track, and similar music may exist elsewhere. You may not sell, share or distribute a track on its own or as part of a music collection, or claim it as exclusively yours, including by registering it with a content-identification, music-distribution or royalty service. Tracks may carry an inaudible watermark that identifies them as AI-generated; do not present them as made only by people. Tracks not marked this way are for inspiration only and may not be used in your productions.

AI outputs can be inaccurate, can resemble existing material or other users’ outputs, and can depict things that did not happen. Outputs may not be eligible for copyright protection. Review outputs before you use or publish them, including facts, rights and likenesses, and make any AI disclosure the law requires where you publish. Editing and exporting can remove embedded content credentials from a file.

OpenMontage Studio keeps your projects on your computer. Keep your own backups; temporary storage for credit-funded results is not a backup.

Use of OpenMontage Studio includes the production-activity and creative-text collection described in our Privacy Policy after acceptance of the applicable notice. Where applicable law requires a separate choice, declining or withdrawing that optional collection does not prevent you from using OpenMontage Studio. Your statutory privacy rights remain unaffected.

8. Acceptable use

Do not use the Services to:

• create or share sexual content involving anyone under 18, or any content that sexualises minors;
• create intimate or sexual images of a real person without their consent;
• use a real person’s face, likeness or voice without the permission you need, or impersonate someone to deceive people;
• make deceptive content about elections, or present fabricated events as real in order to mislead or cause harm;
• harass, threaten, defame or discriminate against people, or promote violence or terrorism;
• infringe copyright, trademark, privacy or other rights;
• commit fraud, spam or scams, or break the law;
• upload or submit material that is illegal to possess or share, including child sexual abuse material;
• bypass safety checks, budgets, device limits, rate limits or trial rules, or create accounts to obtain extra trials or credits;
• interfere with, probe or overload the Services, or access them by automated means other than the agent connections OpenMontage Studio provides;
• resell access to the Services or OpenMontage credits.

The usage policies of the AI agents and suppliers involved also apply.

Enforcement. We use automated content checks for credit-funded generation and may review reports and collected information to investigate misuse. We may refuse requests, remove content we store, restrict generation, or suspend or close accounts. Refused generation requests are not charged. Our Privacy Policy describes the information used and retained. We report child sexual abuse material and cooperate with authorities as required by law. Unless law or safety prevents it, we explain restrictions and offer human review. Contact support@openmontage.video to appeal or report a violation; section 16 covers content complaints.

9. AI agents act on your instructions

OpenMontage Studio’s agents plan and carry out work for you, including spending credits or charges on your provider accounts within the budget you set. You are responsible for the instructions you give, the budgets and permissions you allow, and what you do with the results. Review important actions and outputs. If you connect an outside agent to OpenMontage Studio, it acts with your account’s permissions.

10. Feedback

If you send us suggestions, we may use them without obligation to you.

11. Suspension and termination

You can stop using the Services at any time and can ask us to close your account. We may suspend or end your access, or pause credit-funded generation, if you break these terms, if your use creates risk or legal exposure for others or for us, for unpaid amounts or repeated chargebacks, or where the law requires. Where reasonable, we will tell you why and give you a chance to respond. If we end a paid membership without a breach on your part, we refund the unused part of your prepaid period. You keep your local files whatever happens to your account. To appeal a decision, email support@openmontage.video.

We may change or discontinue features. We will give reasonable notice before discontinuing a paid feature you rely on.

12. Disclaimers

The Services are provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that the Services, outputs or third-party services will be accurate, uninterrupted, error-free or suitable for your purpose. Features labelled beta or preview may change or be withdrawn. You may have rights under the law that cannot be excluded; these terms do not affect them.

13. Limitation of liability

To the extent the law allows, OpenMontage, its affiliates, suppliers and licensors will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, even if advised of the possibility. Our total liability for all claims relating to the Services is limited to the greater of the amount you paid us for the Services in the 12 months before the claim arose, or US$100. These limits do not apply to liability that cannot be limited by law, including for fraud, or for death or personal injury caused by negligence.

14. Indemnity

To the extent the law allows, you will defend and compensate OpenMontage against third-party claims, and related costs, arising from your content, your use of outputs, your breach of these terms, or your violation of law or of someone else’s rights. This section does not apply to consumers where the law where they live does not allow it.

15. Disputes

Talk to us first. Before starting a formal claim, email support@openmontage.video with your name, account email and a description of the dispute and what you want. We will do the same before claiming against you. Both sides will try in good faith to resolve it within 60 days, and deadlines for bringing claims are paused during that time.

Arbitration (United States). If you live in the United States, any dispute that is not resolved informally will be decided by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Hearings may be held by video or in the county where you live. Either side may instead bring an individual claim in small claims court, and either side may ask a court to stop infringement or misuse of intellectual property.

No class actions. Claims may only be brought individually, not as a plaintiff or class member in a class, collective or representative proceeding, and both sides waive a jury trial. If 25 or more similar claims are filed by or with the help of the same lawyers or organisation within 90 days, they will be administered in batches of up to 50, each heard by one arbitrator. If this class waiver is found unenforceable for a claim, that claim will proceed in court and the arbitration agreement will not apply to it.

Opt out. You can opt out of arbitration by emailing support@openmontage.video with the subject “Arbitration opt-out” and your account email within 30 days of first accepting these terms, or within 30 days of a change to this section. Opting out does not affect the rest of these terms.

Users in India. Nothing in these terms limits your right to bring a complaint before a consumer commission under the Consumer Protection Act, 2019, or to raise a complaint with our Grievance Officer (section 17).

Governing law. These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, except where the law where you live requires otherwise. Disputes not subject to arbitration go to the state or federal courts in King County, Washington, unless the law where you live gives you the right to bring them locally. Consumers outside the United States should also read section 20.

16. Copyright and content complaints

To report content that is illegal, infringes your copyright, or misuses your likeness or personal information in connection with the Services, email support@openmontage.video. Explain why you believe it is illegal or infringing, where it is, and how to contact you. For copyright, include: your contact details; the work you believe is infringed; where the material is; a statement that you believe in good faith the use is not authorised; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for the owner; and your physical or electronic signature. We act on valid notices, may accept counter-notices, and close the accounts of repeat infringers. Urgent reports about intimate images shared without consent are prioritised.

17. Grievance Officer (India)

Users in India can raise complaints about the Services, including content and personal information, with our Grievance Officer at OpenMontage, Inc., 6720 Fort Dent Way, Suite 130, Tukwila, WA 98188, United States, support@openmontage.video (subject “Grievance”). We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

18. Changes to these terms

We may update these terms. For changes that materially affect you, we will tell you by email or in OpenMontage Studio at least 30 days before they take effect, except where a change is required by law or addresses misuse sooner. OpenMontage Studio may ask you to accept updated terms before starting new work; your existing files stay on your computer either way. If you do not agree, stop using the Services and cancel your membership. Other changes take effect when posted, and the date at the top will change.

19. General

These terms and the policies they mention are the whole agreement between you and us about the Services. If a part is unenforceable, the rest remains in effect. Our not enforcing a term is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets. Neither side is responsible for delays caused by events beyond its reasonable control. Sections that by their nature should continue, including sections 5–7 and 12–15, survive the end of this agreement.

20. Rights in your country

If you are a consumer, the mandatory consumer protections of the country where you live apply in addition to these terms, and nothing in these terms takes them away. The main ones are summarised here.

Brazil

The Brazilian Consumer Defence Code (Law 8,078/1990) applies to you, and any part of these terms that conflicts with it, including on warranty exclusions, limitation of liability, arbitration or class action waivers, does not apply to you. You may withdraw from an online purchase within 7 days of contracting for a full refund, by emailing support@openmontage.video or using the cancellation option in your account. Our 14-day refund in section 6 also applies where it gives you more. You may bring claims in the courts where you live, and through consumidor.gov.br or Procon.

Quebec

Quebec’s Consumer Protection Act applies to you, and any part of these terms that conflicts with it, including on warranty exclusions, limitation of liability, arbitration or class action waivers, does not apply to you. You may bring claims in the courts of Quebec.

European Union, European Economic Area, United Kingdom and Switzerland

Right to cancel. You have the right to withdraw from a membership or credit purchase within 14 days without giving a reason. The period runs from the day of the purchase. To withdraw, tell us of your decision by a clear statement, for example an email to support@openmontage.video, or by using the cancellation option in your account; you may use the model form below, but it is not required. It is enough to send your message before the 14 days end. We will refund all payments for the withdrawn purchase without undue delay and no later than 14 days after we hear from you, using the same payment method.

• Membership. If you asked for your membership to start during the withdrawal period, which happens when you start creating, you pay a proportionate amount for the days and credits you used before you withdrew.
• Credits. At checkout we ask you to agree that credits are available immediately and to acknowledge that you lose your right to withdraw from a credit purchase once you start using those credits. Unused credits from a purchase can be withdrawn within the 14 days.

Model withdrawal form (complete and return it only if you wish to withdraw): To OpenMontage, Inc., 6720 Fort Dent Way, Suite 130, Tukwila, WA 98188, United States, support@openmontage.video: I hereby give notice that I withdraw from my contract for the supply of the following service or digital content: [describe], ordered on [date], name of consumer, address of consumer, date.

Liability and quality. Our liability for death or personal injury, for intentional or grossly negligent conduct, and under product liability law is not limited. The statutory guarantee that digital content and services conform to the contract applies in addition to these terms. The arbitration agreement and class action waiver in section 15 do not apply to you; you may bring claims in the courts where you live, and the laws of your country that protect consumers apply.

Contact points. For the EU Digital Services Act, our single point of contact for users and for authorities is support@openmontage.video, in English.

Australia and New Zealand

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If a failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion. In New Zealand, nothing in these terms limits your rights under the Consumer Guarantees Act 1993 if you use the Services as a consumer.

Mexico, South Korea and Taiwan

You may cancel a purchase within 7 days for a full refund where your local consumer law gives you that right. Our 14-day refund in section 6 also applies where it gives you more.

India

Section 15 preserves your right to approach a consumer commission, and section 17 gives our Grievance Officer contact.

Other countries

Where the law where you live gives consumers rights to cancel, receive refunds, have faulty services fixed or bring claims locally that cannot be waived, those rights apply, and any part of these terms that conflicts with them does not apply to you.

21. Language

These terms are available in English, French and Brazilian Portuguese. For residents of Brazil, the Portuguese version governs; for residents of Quebec, the French version governs. Elsewhere, the English version applies where they differ, except where the law where you live requires a translated version to apply.

Contact

OpenMontage, Inc., 6720 Fort Dent Way, Suite 130, Tukwila, WA 98188, United States. support@openmontage.video · hello@openmontage.video